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CONTINUOUS IMPROVEMENTS imply Better! Voice of the Customer WorkbookTable of Contents Page Foreword. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Voice of form customer is needed by organizations or companies who wish to gather feedback, suggestions, or complaints from their customers.
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It can be used by customer service departments, marketing teams, or product development teams to gain insights into customer opinions, preferences, and experiences.
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By collecting voice of form customer, businesses can analyze the data to improve their products or services and enhance customer satisfaction.

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