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General Business Conditions Page 1/7 Copy for the customer (As amended on February, 01, 2016) Account holder The present translation is furnished for the Customers' convenience only. The original
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How to fill out general business conditions (AGB)?

01
Begin with a clear introduction that states your company name, address, and contact information. This helps establish credibility and allows customers to reach out if needed.
02
Include a section on the scope of your AGB. Clearly outline the types of products or services your company offers and explain the terms and conditions that apply to them.
03
Define the terms of payment. Specify the accepted payment methods, due dates, and any additional charges or discounts that may apply. Be transparent in explaining late payment consequences or fees.
04
Detail the delivery terms. Specify the shipping methods, estimated delivery times, and any additional costs associated with delivery or handling. Include instructions for returns or exchanges if applicable.
05
Explain the customer's rights and obligations. Clearly state what the customer is entitled to, such as warranties, guarantees, or support services. Also, outline any responsibilities the customer must fulfill, such as providing accurate information or adhering to usage guidelines.
06
Include a section on liability and indemnification. Clarify any limitations or exclusions of liability on your company's part and explain the customer's responsibilities for the use of your products or services. This helps protect your business in case of disputes or legal issues.
07
Address dispute resolution. Provide information on how conflicts or complaints should be handled, whether it involves customer support, mediation, arbitration, or legal action. Make it clear how the customer can reach out for assistance.
08
Include a termination clause. Outline the circumstances under which either party can terminate the agreement, such as non-compliance with terms or mutual agreement. Specify any notice periods required for termination.
09
Append additional clauses. Depending on your business type or industry, you may need to include specific clauses related to privacy, data protection, intellectual property, or any other relevant topics. Tailor these clauses to fit your specific business needs.

Who needs general business conditions (AGB)?

01
Any business that sells products or provides services should have general business conditions (AGB) in place. This includes online businesses, physical stores, freelancers, or any business that interacts directly with customers.
02
Small businesses that want to protect themselves from potential legal disputes can benefit from having comprehensive AGB. By clearly outlining rights, obligations, and liability limitations, you can minimize the risk of misunderstandings, conflicts, or misunderstandings with your customers.
03
Companies that frequently engage in contracts or business agreements can use general business conditions to ensure consistency in their terms and conditions. This saves time and effort, preventing the need to negotiate terms for every individual transaction.

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General business conditions AGB are the standard terms and conditions that govern the relationship between a company and its customers or clients.
Companies or businesses that engage in commercial transactions with customers or clients are required to have and file general business conditions AGB.
General business conditions AGB can be filled out by specifying the rights and obligations of both parties, payment terms, delivery terms, dispute resolution mechanisms, and other relevant details.
The purpose of general business conditions AGB is to establish a clear framework for business transactions, protect the interests of both parties, and prevent misunderstandings or disputes.
General business conditions AGB should include details such as product/service descriptions, pricing, payment terms, shipping policies, return/refund policies, warranties, and limitations of liability.
The deadline to file general business conditions AGB in 2023 may vary depending on the jurisdiction and industry, but it is typically recommended to have them updated and filed at the beginning of the year or whenever there are significant changes.
The penalty for the late filing of general business conditions AGB may also vary depending on the jurisdiction and industry, but it could result in fines, legal consequences, or the invalidation of the terms and conditions.
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