After being turned off by the original warning about not being able to submit the forms to the government, which I think is CONFUSING, I kept digging in and found that once you pay they are acceptable. Now LOVE IT

What do you like best?
Easy of use, and broad variety of features on the platform
What do you dislike?
Sometimes, it takes awhile to adjust to the new configurations that happen after an update
Recommendations to others considering the product:
None
What problems are you solving with the product? What benefits have you realized?
Data submission times, due to illegible values

Easy way to fill in forms online Easy to get things filled in and returned to customers without having to print, write and then scan or fax back. Saves a lot of time in getting payment information from guests. This software doesn't really do anything else except for fill in PDF files. If this is all you need then great but it would be nice if it could do some other tasks with PDF files as well.

****** works great, maybe a little inconvenient compared to *****, but that's why they are so much cheaper. For as little as we need a *** editor I could not justify the cost of *****, so this was a good alternative. *** some issues with my pay method after having them for 3 years. Wish I could have just updated my Pay info instead of having to cancel my plan and sign up again. That messed up a discount I had, but kudos to the customer service for being able to straighten it out. *** to do everything through chat because no phone number. Overall decent **************."

The esign feature added to the searchable docs for literally anything from rental agreements to Notes is terrific. Everything I do is saved in my account.

I am not computer techy I am not computer techy - and I have been able to figure this out to do what we need. I am sure there are features that I have not figured out yet - but I stay very busy @ work so doing a webinar would be tricky to schedule.