So far... your chat feature to get support is great. I seem to be moving along just fine. I uploaded a document and completed areas of "fillable" information. I only did 4 STARS as I have not published this to my site and tested the form.

I love the program. The smart folder...not a fan. Do not like that we have to "tag" them and I would prefer to just make and name my own folders and move PDF docs into them as I wish (like windows mail).

I couldn't find 2018 W2 forms in the… I couldn't find 2018 W2 forms in the library. I looked for an hour. I could find 2016 W2s, 2019 W2s, but, not 2018. I found all kinds of IRS forms, but, not 2018 W2s. Finally I gave up after 2 days and emailed support. They responded immediately with form. It was awesome. I was shocked. They get A+ in my book !!!!! Jeff R.

It's too early to comment. It's too early to comment about my experience. I started using this software today. Whatever I work I did today . with the software was a satisfactory. I need to try many other features and train myself using this software, before I can comment about my overall satisfaction.

Their program is wonderful. I had a special project last year and it performed as expected. This year project over, subscription wasn't necessary but it automatically renewed. I cancelled it and within MINUTES customer support responded they were processing the refund. Exceptional customer support. I would highly recommend this service.

so far everything is good to use and very easy, I need to explore more but I do not have time. A little confused with the folders but I will learn very soon.