What do you like best?
The program is easy to use and super convenient. Your documents are always with you on the server PDFIller provides.
What do you dislike?
Getting in touch with a person in customer service is impossible and emails to cust. serv. have not been answered. I originally signed up as a single user; but then as my needs expanded at my office, I added and paid for three more users. For a while everything worked without issue, but then the other three users could not log-in and the different prompts in my dashboard were saying the subscriptions were active and to this day my office staff works through my sole account which can knock someone off in the middle of something.
What problems are you solving with the product? What benefits have you realized?
The fax benefit is awesome. I use the program with my insurance agency. It is way more user friendly than Adobe and you don't need a separate service to send a client a form to sign.

I love that they are there to help and… I love that they are there to help and support you in times of need. Kara was a great help to me today and was able to fix my problem expeditiously.

I am happy that i can convert the… I am happy that i can convert the documents from PDF to Word and save them or email them. I would appreciate it if there are options to have colored pen i.e. blue and different colors, and not only a black one.

Service only needed once I'm in my 89th year and only needed to send in the form once...I didn't know that I was subscribing to ongoing service. I live on Social Security supplemented by savings so I can't afford $96 per year for a service I only needed once. Thank you for the time I did need you.

EASY TO USE AND EDIT YOUR DOCUMENTS… EASY TO USE AND EDIT YOUR DOCUMENTS ONLY ISSUE I HAVE TO CHANGING AND KEEPING THE SAME FONT SIZE AS THE ORIGINAL DOCUMENTS.

I would like an easier link in the… I would like an easier link in the tools to delete sections of PDF/ delete a page in a multi pages document.