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Overall a great product. My only qualm with the software is the picture quality of the pages displayed when a user is selecting pages to "save as." The images are not clear enough for anyone to distinguish pages. A zoom function would be much appreciated.
It was interesting using the PDFfiller on two different computers. On one I couldn't get the scroll down bar easily, whereas on the other it was simple. Don't know why. I also noticed that there were different options to determine exactly where on a line you could type, however, it was difficult to gauge.
FYI: I just started using this application.
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Pretty easy to use but would like to have have help had to fig out a few things and so help menu or something would be great but it great for me business and plan to keep the service
Valuable service four our business
Great for completing and revising forms
Allows easy efficient revisions to forms that are not otherwise "fill-in" online forms
website can be slow and clunky at times, technical support is only available through on-line chat, no teleconference service
it took me a little to figure out some…
it took me a little to figure out some things as I am not as tech savy as the younger generations but was able to navigate and get the forms filled out.
Efficient service
I had great service and very efficient. I was asking for a refund ,which I thought I wouldn't get,to my surprise Pdf filler has given me the refund and it should be in my account within a few days. The sales assistant who I was emailing is named Phoebe. Phoebe made the whole process a breeze and was very polite.
Thank you Pdffiller. I appreciate it.
I initially thought that PDFfiller was a free tool unless you actively initiated a subscription. Even though they asked me for my credit card information with a free 30 Day trial I forgot about it. When I got my next credit card statement showing I had been charged for the whole year I began a ticket with Customer Service. They were so kind as to immediately understand, cancel my subscription, and agree to issue me a refund. At the time of writing this, I am awaiting my refund as I just requested the cancellation today - but I must say that this gesture was amazing by PDFfiller and this review is the very least I can do. Thank you for brightening up 2020 a bit! Amazing business ethic and professional courtesy.
Had many of the forms I needed, however, surprised with researching NC business forms I found a 1997 form but not a 2000 form. Fortunately I can use a 2001 form for 2000 year.