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To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
So far so good! Can't figure out a way to fill in dates properly though without dragging text in - or change the check box from cross to tick. Overall though saving a lot of time!
I was freaking out that I couldn't save…
I was freaking out that I couldn't save my work on a PDF for a scholarship app, but after finding this, I am very happy and calm.
What do you like best?
I subscribed to pdfFiller because a vendor sent me a pdfFiller form document that I needed to print. I canceled within the 30 day free trial period before my company card was charged. The cancelation was easy and the PDFfiller customer support desk was very responsive and professional in explaining a small temporary charge to my card. I likely will end up a customer.
What do you dislike?
There was nothing to dislike in my experience with pdfFiller.
What problems is the product solving and how is that benefiting you?
You are making this review process too tedious. I cannot type a novel. It seems like a very professional, well-run company and good product.
It's been awesome! Not sure why when I click some lines it makes the texts smaller, then I have to make the larger to fit the rest of the doc. But it's an amazing tool!
Actually, I just came across this with a standard google search. I was using Adobe Illustrator and it was overkill and took ages to load every time I just wanted to update a PDF file. This has been awesome and so easy and quick to use! The 'Signature' option was a bonus as well!
I initially thought that PDFfiller was a free tool. Even though they asked me for my credit card information with a free 30 Day trial I forgot about the same. When I got an email a month later stating I had been charged for the whole year I logged in and chatted with Customer Service. They were so kind as to immediately understand, cancel my subscription, and agree to issue me a refund. At the time of writing this, I am still awaiting my refund as I just requested the cancellation today - but I must say that this gesture was amazing by PDFfiller and this review is the very least I can do. Thank you for brightening up 2020 a bit! Amazing business ethic and professional courtesy.
Cancelled my subscription within the 30 Trial Period and was charged the following month. Had an online chat and they issued a refund with no questions asked. Good Business!
pdf Filler is surprisingly worth the investment. I don't have a PDF application on my computer, so having one online that I can easily use to view, fill, and send documents has been a huge help for work and personal use.