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At first, I was disappointed by the service. We needed to fill out a rental application and have been very stressed. We found this website which seemed to be a dream come true. After having filled out all of the painstaking details, found that we had to pay to be able to fill out a document online. This was very frustrating. However, a customer service representative quickly resolved our issues. Thank you.
Anonymous Customer
Sometimes it is hard to figure out the forms. I thought once I type in one form, that the information would replicate into the forms below, but that didn't happen.
Anonymous Customer
It has always been a pleasure. It's very easy to navigate the sight. I really like that! I have never been disappointed. They always are able to accomadate me.
Marie V, S
It's incredibly easy to use! I *love* that I don't have to print this stuff out and fill it in by hand anymore. And making edits to what I do is super easy too! I'm so glad I found this website!
Ama V
Customer service is A1! Wow! Customer service is A1!I needed to fill out some forms for an outfit, a one-time thing, and signed up for the trial month.Later in the month I tried to cancel the trial period before my credit card was charged the $20, but I forgot which email account I'd used to sign up, so I was unable to log in to my PDFfiller account.Today, when I received the email saying my credit card was charged the $20, I was able to contact PDFfiller since I now knew which account I'd used. I contacted them via "Contact Support" in their website and explained my situation. OMG! When it said I should receive an email in 20 minutes or less, I was thinking, "Yeah, right!" but it was literally only minutes before I received an email saying they would be glad to cancel the subscription and refund my money.If I ever need this type of service on a more regular basis, I will definitely be signing up with this company!
Duane
Quick and easy refund I had excellent customer service after I was charged a monthly fee by error. The service response to my initial email was very quick; 3 easy, practical solutions were offered and following my choice my refund was processed very quickly.Very grateful.John
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