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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
I wish to gain more experience before making a committment, but, thus far, I am finding the product useful.
Since writing the above, I have used the PDFfiller to complete a batch of same-format, but different forms, and found it convenient to be able to use the one basic form for each of my projects.
2016-11-07
Over all really helpful, especially with me filling out awards and scholarships for grade 12. Only issue I had was when typing the text box wouldn't fit as nicely as I would have liked it to, so lines ran through the text and made it a bit harder to read.
2019-05-01
What do you like best?
I really like that PDFfiller is a very user friendly and employs a lot of the same standard editing tools commonly found in simple office software like Microsoft Word. It's a great step up from the standard Acrobat Reader and also has an easier learning curve than some of the more advanced Adobe PDF products. Being able to sign documents electronically is another strong feature.
What do you dislike?
When I edit a document that has more than one page, I am unable to perform a copy and paste across multiple pages, which is a bit annoying when trying to standardize items across one document. Saving documents is also very easy. We can save the document to any one of my computer folders or a cloud storage account.
Recommendations to others considering the product:
I think that PDFfiller is a very effective and easy-to-use PDF editor and converter. For the price and functionality, it's definitely worth checking out, in my opinion.
What problems are you solving with the product? What benefits have you realized?
Since we often deal with many types of text documents, especially Word documents, PDFfiller has really helped to enable conversions of Word documents to PDF, which are more ideal for certain things like printing. We can also convert PDF files to Word, which greatly reduces our need to perform time-consuming typing. In general, PDFfiller has been a great tool for working with PDF files with its intuitive interface and clear functionality.
I really like that PDFfiller is a very user friendly and employs a lot of the same standard editing tools commonly found in simple office software like Microsoft Word. It's a great step up from the standard Acrobat Reader and also has an easier learning curve than some of the more advanced Adobe PDF products. Being able to sign documents electronically is another strong feature.
What do you dislike?
When I edit a document that has more than one page, I am unable to perform a copy and paste across multiple pages, which is a bit annoying when trying to standardize items across one document. Saving documents is also very easy. We can save the document to any one of my computer folders or a cloud storage account.
Recommendations to others considering the product:
I think that PDFfiller is a very effective and easy-to-use PDF editor and converter. For the price and functionality, it's definitely worth checking out, in my opinion.
What problems are you solving with the product? What benefits have you realized?
Since we often deal with many types of text documents, especially Word documents, PDFfiller has really helped to enable conversions of Word documents to PDF, which are more ideal for certain things like printing. We can also convert PDF files to Word, which greatly reduces our need to perform time-consuming typing. In general, PDFfiller has been a great tool for working with PDF files with its intuitive interface and clear functionality.
2019-04-14
I just started using this and I am…
I just started using this and I am absolutely in love with it. I am still working my way to being a professional at this
2020-01-23
Excellent PDF conversions
This software helps me keep documents in unchangeable forms so that they can be sent out and not altered.
I love that I do not have to download anything to my computer. I can go straight to the website, upload my document or file, and then have it converted into a PDF within seconds. It is super fast and the PDFs look great.
I have used PDFfiller numerous times, and there is not one thing I can think of that I do not like about it.
2019-10-22
It works well
Very easy to use and affordable, hasn't ever caused me an issue yet. I would recommend to anyone who needs to constantly convert files like I do
2023-10-25
tried other pdf filling apps and this…
tried other pdf filling apps and this was my favorite in terms of it being very user-friendly and easy to navigate. customer service was able to assist me with a problem I had right away and saved me alot of time. thank you. 5 stars.
2023-06-12
I love the PDF Filler. The only thing I don't like is the fact that when editing the font changes from the original font on the form that I am trying to edit.
2022-05-30
I needed to create a document and sign it in a hurry. I already own Turbo PDF, but, its confusing to use.
I did a quick Google search and down loaded Pdf filler and had my doc printed in less than 10 min!
It works for me.
2020-09-17
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do you calculate resolution?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate. Important: We advise that when looking into Resolution Rate, you take into consideration the number of Reopened Tickets, because, taken alone, this metric won't tell you the entire story.
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
What does first call resolution mean?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
What is the industry standard for first call resolution?
According to research from Metricate, the First Call Resolution industry standard is 74%. This number varies significantly by product, industry, etc. To elaborate on the First Call Resolution industry standard, anything south of 40% is considered low, and anything north of 90% is considered high.
How do I improve my first call resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
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