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What do you like best?
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.

What do you like best?
We use PDFfiller primarily for tracking and completing registration forms for the advanced trainings we provide to mental health professionals across the country. Manually managing these forms was a nightmare as our business started to grow. Once we started using PDFfiller, it began incredibly easy and hassle free to monitor who was registered for which trainings and when. the integrated PayPal and Stripe systems make it super easy to allow customers to pay registration fees immediately and we are notified as soon as that happens. Also, PDFfiller offers a digital fax line. In today's day and age, we are completely wireless and adding a hardwired fax line would have been such a pain. For 10 bucks we are able to digitally send and receive faxes which is very helpful when dealing with physicians and other medical providers.
What do you dislike?
We have only had one real issue with PDFfiller. At some point a few months ago, we had some issues with the PayPal/Stripe payment integration. We were unable to send receipts to our customer which was rather frustrating for us and them because of the amount of money people spend to some to our trainings. I reached out to someone at PDFfiller and a manager responded the next business day and said they would get in touch with the team who handles that part to get it fixed. Though I did not hear back, within a week or so the problem was fixed.
Recommendations to others considering the product:
Do it. It is well worth the price for what you are getting.
What problems are you solving with the product? What benefits have you realized?
Sending and receiving faxes through this program is a lifesaver. I am able to access them anywhere at any time whether I am in the office or out of town. It's also a great organizational tool for tracking out "link to fill" forms.