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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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How do I create a warranty?
Follow the rules expressed in the Magnuson-Moss Act. Clarify what the warranty does and does not cover. State the length of time that the product is covered. Give customers the option to extend.
What is a warranty document?
You're a manufacturer who stands by your products and a Warranty Agreement serves as your written promise to customers to ensure quality. A Warranty Agreement allows you to offer the promise you will repair or replace any part of your product that is not up to snuff for free during a designated time period.
How do you write a warranty statement?
Explain the limited warranty guarantee regarding replacement and repair of products. Provide details on how the consumer should contact the manufacturer regarding repair or replacement, including packaging and shipping instructions. Include how long it will take for the return of the repair or replaced product.
What is a standard warranty?
STANDARD ONE YEAR MANUFACTURER WARRANTY: The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year for the original invoice date.
What is a warranty card?
Warranty Cards. Instead of keeping a paper bill, you can offer your customers a special added value and deliver them a warranty card. A warranty card made of plastic is compact, sturdy and an eye-catcher. In addition, such a card leads to customer loyalty and customer satisfaction.
What is warranty claim?
Definition of Warranty Claim. Warranty Claim means a claim for the repair or replacement of products manufactured by the Business under unexpired warranties or for credits or price adjustments for such products, as a result of their failure to perform in accordance with the warranties made in connection with their sale
How do warranties work?
With a full warranty, a company guarantees to repair or replace a faulty product during the warranty period. If the product is damaged or defective, companies offering a full warranty must repair or replace it within a reasonable time. A limited warranty might cover only specific parts or certain types of defects.
How do you use warranty?
Read the warranty before you buy. Consider the reputation of the company offering the warranty. Save your receipt and file it with the warranty. Perform required maintenance and inspections. Use the product according to the manufacturer's instructions.
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