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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
It has worked fairly well so far. I would like to be able to change, or add to the saved names of the files that I make instead of the generic names PDFfiller gives them. If that is possible, I can't see how.
2015-04-22
Two main issues I have with PDF:
1) not being able to change the names on the forms,
2) easily finding a form to download to My Forms (referring to Acord forms mainly, you would think your company would have a direct link to Acord forms draw from)
2017-05-22
FPDF FILLER EXCELLENT TOOL. IT WOULD BE NICE IF WE COULD ADD A PAGE TO AN EXISTING DOCUMENT SO THAT IT ALSO BECOMES PART OF THE ORIGINAL DOCUMENT. IF THE THERE ARE FOR EXAMPLE 10 PAGES UPLOADED AND I WANT TO INSERT A PAGE IN FRONT OR IN BACK OF SAY PAGE 7 THEN I COULD MAKE IT A COMPETE DOCUMENT WITH THE PROPER INSERT. OR IF I COULD DELETE A PAGE FROM THE 10 PAGES AND INSERT A NEW PAGE IN THE PROPER INSERTION POINT.
2019-02-04
It was very easy to use and was user friendly for using the icons to understand what I was doing. Process was a little slow, but I think that was my computer!
2019-06-14
Best PDF Solution
I work with PDF's every single day and that requires a software that can handle PDF files with ease and allow me to create and edit these on a moment's notice. PDFfiller is perfect for that. PDFfiller allows me to store private data fields (and documents) safely and share them with the right recipients knowing no one can intercept the private data on the way. My team and I often use the same templates on a daily/weekly basis, which saves us a lot of time all together. The interface itself is easy to use once you get the hang of things. All things considered, PDFfiller is an outstanding solution for all your business' PDF Needs.
PDFfiller took a few days to learn the basic functionality of, but that is to be expected from a software that provides us with great value.
I did not deduct any points for this as this is a very minor inconvenience.
2019-03-14
Accounting Assistant
This software made it easy for me to complete a single 1099-MISC that i needed and that i wasn't able to use my current software for. I was able to quickly create the document and send it out to the necessary party on a time crunch.
This would not be good to use for a large amount of 1099's but, it did meet my needs.
2019-01-31
I love that you had the form I needed…
I love that you had the form I needed now as long as you have the other forms I need then I will def keep this subscription I love the fact you give 30 days free trail also
2022-03-16
Private individual, basic version
I'm using the basic version which obviously has some limitations but it's good for the tasks I have in hand
2020-11-07
PDF Filler makes it very easy to modify and create pdfs from anywhere. I specifically like their simplified process for editing. Their customer worked with me on an issue I was having and I'm satisfied with the result.
2020-08-21
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do you ensure first call resolution?
Ensure Quick Response Time. 60% of customers believe that one minute on hold is too long to wait to speak to customer service. Consider Live Chat. Offer Seamless Bot to Human Support. Focus on Customer Satisfaction. Keep tabs on FCR Success. Offer Multi Channel Fluidity.
How do I improve my first call resolution?
Keys to Improving First Call Resolution in Your Contact Center. Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
Why is First Call Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
How can I improve my call flow?
Minimum On-Hold Times during Calls. Nobody likes being put on hold during calls. Efficient Call Flow Management. Call centers get a lot of calls. Happy Calling Agents. Proper CEM integration. Listening to the Customers.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
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