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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
Great, I own several businesses and am Senior Vice President at Colliers International (13,000 employees). I would like to speak with a business specialist next week to explore opportunities.
2017-02-22
Excellent!!! If this doesn't help you in today's busy office nothing will. I compare it to driving downtown. You know where you want to go but can't because of all the 1-way streets. It opens up all the roads.
2019-07-03
What do you like best?
PDFfiller is easy to use and has widely varied functionality. From the editing of documents to the administrative/management aspects of the program, it is quick and simple
What do you dislike?
Some elements of the interface gets a bit busy. It ends up leaving me with a somewhat small visual operating space. It is worth mentioning, though, that this has improved a bit in the last six months or so.
What problems are you solving with the product? What benefits have you realized?
I'm using the templates to edit and send out letters, which I like. I'm also sometimes using the direct email function.
PDFfiller is easy to use and has widely varied functionality. From the editing of documents to the administrative/management aspects of the program, it is quick and simple
What do you dislike?
Some elements of the interface gets a bit busy. It ends up leaving me with a somewhat small visual operating space. It is worth mentioning, though, that this has improved a bit in the last six months or so.
What problems are you solving with the product? What benefits have you realized?
I'm using the templates to edit and send out letters, which I like. I'm also sometimes using the direct email function.
2020-02-03
Pdffiller review
Everything is alright, and serves my needs.
Good value-for-money fairly easy to use.
Cannot easily find all the forms that I want to use. And some I believe are not available.
2019-03-12
good product
it's very easy to use, don't have much issues with it.
that it's not an actual software downloaded to the computer but a website, and certain things you do that take you through different windows
2019-01-22
The soft didn't work for me but the…
The soft didn't work for me but the customer service (Shennen) was answering in seconds and proceed for my refund!
Amazing experience!
2021-11-23
This is a wonderful source for various…
This is a wonderful source for various forms that you may need to create(e.g.,invoices and proposals) and the customer service is phenomenal! I am convinced that I will be a lifetime customer!!
2020-12-08
pdfFiller is user-friendly and the site is easy to navigate. I love the fact that a function stays the same until you change it, eg. a font size and format. However, I would like the option to use all the Fonts that I have installed on my own computer. When a page is duplicated, I'd love it if the 'changes' made to the original using pdfFiller, could also be duplicated rather than simply a duplication of the original document. I also can't seem to find a way to cut and paste text to apply it in a different area of the document, which means that the process of replicating a change is more time-consuming, but this could be my current unfamiliarity with the software. I was impressed that within a couple of hours of use, I was offered the option to attend a webinar to improve my understanding.
2020-07-27
PDF Filler was easy to learn and use, I was able to get the signatures I needed, very satisfied. The only thing I was unaware of (could have been in the small print) was the trial obligation before being able to download my signed document. Overall Great experience.
2025-05-02
Size Contact Resolution Feature
The Size Contact Resolution feature enhances your experience by providing clear and accurate contact details. This tool helps you manage your contacts effectively, making it easier to reach out to the right person at the right time.
Key Features
Accurate contact resolution for all sizes of data
User-friendly interface for easy navigation
Seamless integration with existing platforms
Real-time updates for contact information
Advanced filtering options to streamline searches
Potential Use Cases and Benefits
Easily manage large databases in businesses
Quickly resolve contact issues in customer service
Enhance marketing campaigns with accurate contact lists
Improve team collaboration with up-to-date information
Streamline event planning by managing guest lists effortlessly
By implementing the Size Contact Resolution feature, you can eliminate confusion caused by incorrect or outdated contact information. This solution ensures that you always have access to reliable data, leading to enhanced communication and stronger relationships with clients and colleagues.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do you calculate resolution?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate. Important: We advise that when looking into Resolution Rate, you take into consideration the number of Reopened Tickets, because, taken alone, this metric won't tell you the entire story.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
Why is First Call Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How do I improve my first call resolution?
Keys to Improving First Call Resolution in Your Contact Center. Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
How is ticket resolution calculated?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
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