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9/15/16: Hard to find blank forms for completion, but questions are covered well by support folks. Default is yearly subscription, but support folks were able to convert to monthly subscription at desired level. Problem with changing previous form required upgrade to yearly business plan. The erase tool only works with upgraded plans.

Good afternoon, I have subscribed to PDFfiller and have even been charged $20 yesterday to use this program, however, when I try to log in, my password isn't recognized. Also, when I try to go back to change anything on my form, I find it time consuming to try to do this.I don't have a lot of spare time at work & I really don't like using the typewriter, because if I make a mistake & find it later.. I can't go back and change it, hence PDFfiller.. It says a msg will be sent to my email, however, I never receive this msg. It's not in my Inbox, Spam or Trash folders. I would like to use this program at work, so I don't have to use a typewriter. Can you help me with this log-in issue? Many thanks, Joyce Durbin From: Notification - PDFfiller <notifications@pdffiller.com> To: jdurbin_99@yahoo.com Sent: Wednesday, October 12, 2016 4:21 PM Subject: [PDFFiller] Thanks for subscribing to PDFfiller [ Do Not Reply ] Hello, Thank you for subscribing to the PDFfiller Monthly Personal plan. Your payment has been successfully processed. Your subscription details are as follows: Username: jdurbin_99@yahoo.com Subscription ID: 4k9cgm Plan Type: Monthly Personal, billed at $20 Next Automatic Renewal: 11/12/2016 You can now enjoy premium PDFfiller features that will enable you to edit, fill, and sign documents, collaborate with others, request digital signatures, eFax, and much more! You can also find documents you may need by searching our library of over 10M documents and fillable forms here. To change your payment information, cancel, or upgrade your subscription, visit My Account. You can review the cancellation and refund policy here or by speaking to our 24/7/365 support team. If you have any questions, please do not reply to this email, and instead please contact support by clicking the Contact Support button below. . Don't forget Download the PDFfiller app to access and edit your documents on the go, anytime, anywhere, from any iOS device. Thank you for choosing PDFfiller! The PDFfiller Team

clients have a hard time opening documents to sign. they get an error message or just can't open to sign. Sometimes it takes hours for them to receive a document. Clients also have a hard time printing out a form they signed

It's not often I even respond to satisfaction surveys because as a business owner seldom do I find a company that lives up to it's hype. However, I am more than pleased to say that PDF filler provides both an outstanding product and platform as well as stellar customer support. I am very happy to have found them and to engage them in my business activities.