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Pretty good so far. Was a little surprised that I had to pay once all the work was done. But its okay, have used it a couple of times and its working.
2016-06-14
I needed to use my resources and resourcefulness to do a friend a favor. PDF filler permitted me to get it done-- with my own gratitude and my friend's as well. Nicer going! You're a huge part of my legend now!
2017-06-26
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2018-03-04
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2018-11-09
Managing the signature was difficult and took many attempts. Something near satisfaction was accepted. Otherwise, this app saved me time and made this task easier to complete. Thanks to PDFfiller.
2019-01-31
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2024-10-10
My document looked perfect when opening it with a browser after editing it, but there were some artifacts in the transparent background of the signatures when reading it on Adobe Reader (alpha channel problems, I believe). Maybe it was a problem on my end, I don't know.
2023-10-10
pdfFiller for Easy Fillable PDF Files
I am a 78-year-old with a partially paralized right hand. I started using this product to make fillable PDF files for English as a Second Language students I volunteer to teach online. With the instructions found on the site I was able to upload a five-page document and then add text boxes to the pages. I opted for the automatic text box creation, an extremely quick process, and only had to do some minor clean-up of extra text boxes. Overall, love the program.
2023-01-28
I needed this for school had everything that was neccesary
Nothing special in my opinion but it did what it was supposed to do without any problems so 5 star :D
2021-04-04
Sort Us Contact Resolution Feature
The Sort Us Contact Resolution feature helps businesses manage customer inquiries efficiently. With this tool, resolving issues becomes straightforward, allowing you to enhance your customer service experience. When you use this feature, you can expect an organized approach to handling queries, leading to happier customers.
Key Features
Automated response categorization
Real-time tracking of customer interactions
Seamless integration with existing CRM systems
Customizable templates for responses
Detailed reporting and analytics
Use Cases and Benefits
Quickly resolve customer complaints and questions
Improve team collaboration on customer issues
Identify trends in customer inquiries for better service
Reduce response time for faster resolutions
Enhance overall customer satisfaction and loyalty
By implementing the Sort Us Contact Resolution feature, you take a significant step towards streamlining your customer support processes. This tool helps you save time and resources while ensuring that no inquiry goes unanswered. When customers feel heard and valued, they are more likely to return, creating long-term relationships that benefit your business.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I improve my first call resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is the first call resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
Why is First Call Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How is first call resolution measured?
Examples of first call resolution definitions are: The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is a first call?
Definition of first call. a warning bugle call usually played 15 minutes before assembly (as for reveille or retreat)
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
What is FCR rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
How is FCR calculated?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
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