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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
I worked on a form without signing into my account. I came back to work on it some more and couldn't find it. I was able to contact online support and she helped me retrieve my file I am forever grateful. This forms take forever to fill out already and then to loose it. I was very happy. Thank you Elie
2016-07-12
What do you like best?
PDFfiller was easy to use and the electronic signature feature was great. When I had a small issue customer service responded quickly and solved the problem right away.
What do you dislike?
I have nothing I really disliked, I had no problems downloading the document, filling in the required fields and electronically signing them.
What problems are you solving with the product? What benefits have you realized?
I was able to fill out and electronically sign a health certificate quickly and easily.
PDFfiller was easy to use and the electronic signature feature was great. When I had a small issue customer service responded quickly and solved the problem right away.
What do you dislike?
I have nothing I really disliked, I had no problems downloading the document, filling in the required fields and electronically signing them.
What problems are you solving with the product? What benefits have you realized?
I was able to fill out and electronically sign a health certificate quickly and easily.
2019-07-20
Great product...relatively easy to use
Great product...relatively easy to use, especially if one is familiar with this type of document editing app. I am please with how much of a time-saver it is. I couldn't give 5-stars because the cost of the "Full Version" is really too expensive for me, but other than that, it's a very handy tool.
2020-03-03
Awesome and practical!
Awesome and practical !An easy process to fill your PDF forms, it saves your signature for your futur use.You won’t regret buying this program. You can always try it for free as I did myself. Customer service agents are very helpful and consistent to check that everything is well and mostly the customer is satisfied.Thank you Khadija B.
2019-04-16
Works well with scanned pdfs to
You can wite-out on the page when you need to change some data. You can highlight, it has most features like other pdf programs.
The time it takes to upload takes longer than with adobe acrobat.
2019-03-12
Love the software
Love the software. Earlier I wrote that the software was difficult to navigate. I would like to rescind that statement. It was user error on my part. The software is very easy to navigate and I really, really like this product a lot.
2021-11-30
The filler was not completing all of…
The filler was not completing all of the number I was trying to type on Florida's RT-6 for example Box 2 & 3 1,600.00 would come out 1,60 .00 Boxes 12a for the employee instead of 4,000.00 would come out 4,1 .00 With Shannen's help I got a work around. The program needs to be fixed.
2020-10-28
Must have
I don't have anything to do. The application is clear. I'm a french user, but's is okay for me. I hope i've explain my self well. I recommands this application.
2020-10-14
I was happy that I found my forms, but you should have said from the first that it was a trial, I do not remember being told that It would cost me, but that's ok, I filled out and printed 3 N-311 Hawaii forms, which printed 5 sheets, I will gladly pay for them, but I do not want to continue my subscription to pdfFiller. I don't think I will ever need it again, but I do thank you for being there when I needed you.
2020-06-02
Tag Contact Resolution: Streamlining Your Communication
The Tag Contact Resolution feature enhances your ability to manage customer interactions effectively. This tool ensures that you have clear visibility on your contact points, allowing for smoother communication and improved customer satisfaction. Imagine a work environment where confusion is minimized, and every team member knows exactly who to reach out to for any issue.
Key Features
Automatic tagging of contacts for easy identification
Real-time updates to keep your contact list current
User-friendly interface that simplifies navigation
Integration with existing systems for seamless use
Detailed logs that track communication history
Potential Use Cases and Benefits
Customer support teams can quickly resolve issues by connecting with the right contacts
Sales teams can enhance their outreach strategies with accurate tagging of leads
Marketing departments can streamline communication with partners and stakeholders
Project managers can efficiently coordinate tasks by knowing who to contact
HR teams can improve onboarding processes by having clear contact references
By implementing Tag Contact Resolution, you solve the problem of miscommunication and lost time. You empower your team to make clear connections quickly, fostering a more organized and efficient workflow. When everyone knows exactly who to contact, your entire operation can run smoothly, leading to higher productivity and improved outcomes.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you calculate FCR?
Calculating FCR is as simple as taking the total amount of feed consumed by the flock and dividing it by the amount of weight gained or the number of eggs produced. In other words, FCR equals input divided by output.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
How do you make a call flow?
Under Profile, select Tracking, Phone Calls. When the Phone Calls drop down opens, select Call Flows. 2At the top of the page, select + Add Incoming Call Flow at the top of the page. 3Select Basic Dial for a simple call flow that plays a greeting message to your caller and connects them to a recipient.
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