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2019-01-31
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Very easy to use, and very competitive pricing. If you compare this product with the more expensive competition it does all of the same things but at considerable less cost. I'd highly recommend this product to anyone looking at obtaining signatures or sharing documentation via the cloud. The control panel is very innovative and makes requesting/creating documentation very easy for end users.
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We have literally saved countless reams of paper and many man hours through using this software. Documents can be electronically signed, and sent and you can even request a signature for documents. Collaborating with staff and end users is made very easy through the user interface that is provided and you can easily see which users have signed the documentation or even request reminders when documents remain in a pending state.
The ability to easily sign documentation, and have these pages sent directly to their intended recipients from one location. That it is cloud based and it's easy ability to integrate with our existing customer support solutions and office365
What do you dislike?
Their is very little to dislike by this platform, but the ability to add multiple sources for example if I want to print and email a copy of a document at once would be good. It's quite clunky at the moment, requiring us to save and then go back into the system and request print when we need a hard copy of the documents.
Recommendations to others considering the product:
Very easy to use, and very competitive pricing. If you compare this product with the more expensive competition it does all of the same things but at considerable less cost. I'd highly recommend this product to anyone looking at obtaining signatures or sharing documentation via the cloud. The control panel is very innovative and makes requesting/creating documentation very easy for end users.
What problems are you solving with the product? What benefits have you realized?
We have literally saved countless reams of paper and many man hours through using this software. Documents can be electronically signed, and sent and you can even request a signature for documents. Collaborating with staff and end users is made very easy through the user interface that is provided and you can easily see which users have signed the documentation or even request reminders when documents remain in a pending state.
2018-12-20
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2019-02-17
Very easy to use
That I could fill it in immediately and be able to upload it and save it somewhere else. Also that the formatting remained the same
That I had to save it twice in order to get what I had wrote. I also hate that the text box does not stay within the area you type in.
2017-11-25
SSA 44 Review
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2022-02-14
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2020-08-21
Tweak Brand Customer Service Recommendation Letter Feature
Tweak Brand offers a powerful Customer Service Recommendation Letter feature designed to transform your customer interactions. This tool helps you craft personalized letters that express your gratitude and recognition for your customers. With this feature, you can strengthen your relationships and enhance customer loyalty.
Key Features
Customizable templates for quick letter creation
User-friendly interface for easy navigation
Option to include specific customer incidents or feedback
Ability to send letters via email or print for physical delivery
Built-in tracking for follow-up reminders
Potential Use Cases and Benefits
Recognize top customers and build a stronger rapport
Encourage feedback that can shape future service improvements
Address customer concerns through personalized communication
Enhance brand image through thoughtful customer engagement
Provide a tangible way to express appreciation
This feature helps you solve the challenge of maintaining customer satisfaction while fostering loyalty. By sending personalized recommendation letters, you show your customers that you value their business, which can lead to repeat purchases and referrals. With Tweak Brand, you make every customer feel special, turning interactions into lasting relationships.
#1 usability according to G2
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