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For the most part, it is a helpful tool. However, I will need to cancel my initial free subscription because one of the documents I would be using on a bi-weekly basis would be for payroll purposes. Unfortunately, when I scanned the document, I was not able to enter numbers in the fields. After several attempts, I checked the hardcopy document and it has a feature, which requires an applicant to fill in the document with a blue pen, something I was not aware of ahead of time. Evidently, the company had the documented protected to only read "handwritten", blue pen entries. I would be using the document as mentioned above for other candidates on a weekly basis and since this product, through no fault of its own, won't allow me to do that, it doesn't serve my business purposes.

What do you like best?
Customer service and support, professional
What do you dislike?
No month to month subscription plans, but the cost is reasonable
Recommendations to others considering the product:
Great service
What problems are you solving with the product? What benefits have you realized?
I ended up not using there service but felt the need to write about my experience. I had a complex need that was nearly impossible to get. I signed up for a subscription and found out later my demand couldn’t be done. Their service team granted a refund quickly without the usual hoops to jump through. They were fast, professional and capable. I plan to use them for other projects.