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Anne in customer support was outstanding, she was patient, calm, informative and extremely helpful. I had lost work that I had spent hours on and couldnt find what I had done wrong, Anne patiently worked through it with me and I found the document, without her I would have cried, literally, as I had worked the whole of the night on the document and it looked like i had lost it all. Anne should be commended for her high level customer service. She is a definate asset to your organisation.
The UI is outstanding and very effortless. Very impressed.
My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun.
Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.
I have only been using it a short time but it has made filling out some of my forms so much easier. I no longer have to print, fill out, scan and save.
What do you like best?
Very user friendly. Great app that also allows you to edit PDF documents while on-the-go.
What do you dislike?
It can sometimes freeze or crash, but rarely happens.
Recommendations to others considering the product:
Use this website & tool if you're on-the-go and work from your car or laptop frequently. It's very useful and easy to navigate.
What problems are you solving with the product? What benefits have you realized?
Working on the go without my computer nearby. Keeps my contracts neat & tidy by being able to cross things out and clearly type edits/changes.
Very user friendly. Great app that also allows you to edit PDF documents while on-the-go.
What do you dislike?
It can sometimes freeze or crash, but rarely happens.
Recommendations to others considering the product:
Use this website & tool if you're on-the-go and work from your car or laptop frequently. It's very useful and easy to navigate.
What problems are you solving with the product? What benefits have you realized?
Working on the go without my computer nearby. Keeps my contracts neat & tidy by being able to cross things out and clearly type edits/changes.
Nice experience
Nice experience, easy to understand my only dislike is the .45 cents fees that are deducted from your banking account during the free trial.
It's working great so far-- I can't find the original/blank commercial invoice I saved, which is a bummer, but other than that- it's working Wonderfully!
The esign feature added to the searchable docs for literally anything from rental agreements to Notes is terrific. Everything I do is saved in my account.
I had some issues with my account and billing so I used their live chat and it took no more than 3 minutes for them to settle my issue and refund my money. AMAZING customer service if I ever need a PDF filler again I will most definitely be returning here. 10/10 across the board and will be recommending to my friends!!!!
This is my first time dealing with PDFFILLER! There were some issues and they quickly assisted in resolving the areas in question . I would recommend them to business professionals and someone like me that has a periodic need for administrative documents.