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Just started. Quite happy so far. Still a little confused. When I am bringing up the same patient from last week when we just signed up, kind of confusing for us. It is okay now when we see the small icon to print from, because we only have two patients, but it is a trial and error because you can't really read the patient's name until the last phase of the print screen. This will be an impossible task once we get 10-20 patients. We need to learn more about it. Also, do you have a clearinghouse feature so that we can just submit the claim electronically?
nancy
originally i was dissatisfied with paying $20 to learn how to use the system and still did not get any benefit. Then customer service reached out to me to provide assistance and work on a solution. I am still learning how to effectively use it but am happy for their willingness to help.
Charles H
My first use of the platform, I needed several chats for assistance. The representatives always were helpful, sometimes researching to find forms that I needed.
Alvin D H
Perfect for paperwork My overall experience would be that I love it and plan to continue using it going forward in life. It's much easier then printing out paperwork, filling it out, scanning it and sending it back to whomever. Its extremely convenient. I love most that I'm able to edit any pdf and the save and and either email it or print it. There's even a function to sign the pdf right on the computer. Awesome. I do not like that it sometime freezes. I could be filling out a form and sometimes it'll freeze and automatically refresh and everything I put in is gone so I'd have to start over. It doesn't happen often but has happened to me before.
LaSasha R.
This software has solved many problems for a few clients, well done. Being able to host the forms online for anyone to fill out, which is something that I couldn't find with any other software. No way to remove the flow of fields, you are just able to move the order around, which is very annoying as well.
Dan C.
Ryan was extremely patient and persistent to solve the issue Ryan was beyond patient with me to solve my issue. I really felt like he was determined to have me understand the instructions he was giving me towards the solution. He used a few of approaches. One of which was sending me a visual with arrows.....That worked!!!! His patience and persistence is refreshing and truly appreciated.
Liezette Abel-Ruffin
Great customer service Great customer service ! They answered my request in the minutes after sending it and helped me a lot. I recommend greatly.
RANIA ERRAJI
Great communication and customer service! I haven’t used their service but I was being charged yearly by mistake for whatever weird reason, and they immediately gave me a refund and apologized. These guys are on the ball! Couldn’t complain if I tried.
Joe N
What do you like best? I personally like using PdfFiller over other programs like Adobe to edit my documents because the site is more user friendly. I can do everything I need to quickly and efficiently. What do you dislike? I wish there was an option to combine documents. You can delete pages but not upload new ones. What problems are you solving with the product? What benefits have you realized? I used to use Docusign to add digital signatures but now I used pdfFiller instead. It's great for adding quick signatures on internal documents without the waste of printing and hand signing forms as I did prior.
Nicole Fischer
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