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With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah
Sarah
PDFFiller is a great tool! I have been very happy being able to fill in documents without having to print the document, then handwrite the answers on the document, so I could then scan it back in to my computer to send it off via email.
Michelle N
It's awesome! Love the fact that I can make changes to PDF's! Love the ease of this application. I'm still wondering if I can transition information to Excel spdsheet.
Maranda B
PDFfiller in a medical office Overall, very pleased with the program. Love the east of use, wish the file saving was a little easier. I like being able to upload patient forms that need completed (i.e. FMLA or short term disability) and completing neatly with PDFfiller, instead of handwriting, etc. I love the east of emailing or faxing directly from the program as well. The confirmation of receipt or email being read is nice. Some times the text boxes are difficult to line up or get placed properly but I really feel with more use I will become better with these small tweaks.
Shelly M.
Quick resolution to refund request. Thanks! Pauline processed my refund immediately and contacted me via email soon after I chatted online with pdfFiller. I was so grateful that canceling my account was so easy. Amazing customer service. Thank you Pauline
Lee Good
Military Veteran seeking employment with a company in which my skills obtained will be further utilized and challenged for the enhancement of myself and the company.
William S
pdfFiller has wonderful support. You can email them or use a chat feature. From the chat feature, I was able to do a remote session through zoom to get my issues resolved quickly. Through email they always respond within 20 minutes. Great customer service!
Melanie H
PDF Filler service and support! The actual service platform is fantastic, but their customer support is also top notch. One of their service agents, Kara, took care of an issue I was having within moments, and all done in an incredibly friendly and professional manner. Kudos to Kara! ;-)
Chris
Not very user friendly Not very user friendly. The "sign-up" commitment is not good... Inevitably some people will forget to cancel and then will be hit with a high annual charge...
Paul Hardy
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