I was a first time user and it was late at night and the PDFfiller.com information was a little confusing. I had problems opening the document on my computer as it was not readable. I reported this via live chat around 12:45 AM and it was resolved in about 10 mins or so. I was happy with the outcome.

It is very good for the most part; however, the pop-ups are very distracting. Also, when filling up a table with numbers, is is hard to line them up.

some forms are not as well created. would be nice to be able to tab between fields. or when clicking in fields that should all be within the same horizontal line it would be nice if they automatically lined up rather than having to be moved like individual text boxes.

Needed immediate access to a form and an option for signatures and PDFfiller worked really well for me. I signed up for the wrong plan but didn't realize it and someone from PDFfiller contacted me and asked how I would like to proceed. They also refunded my money for the incorrect plan,and made sure I had the correct amount charged for the correct plan. Forms are easy to use. Very impressed so far.