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I was shocked to learn AFTER I PAID that the "monthly" payment touted in 3 big choice boxes was ONLY and effective cost IF I paid an annual fee IN FULL. THAT WAS NOT CLEAR and I feel duped. However, I am extremely pleased with what you offer AND the ease of using your site. It is well worth the 29.99/month vs what I thought was 9.99. You really need to make that clear for your customers, though. Don't start a customer relationship with the customer feeling duped or tricked.
Dr R
LIKED THE ABILITY TO SAVE AND PRINT BUT IT TOOK SEVERAL TRIAL AND ERROR EXPERIENCES TO FIGURE OUT THE PROCESS. SOMEONE WITH VERY LITTLE COMPUTER EXPERIENCE WOULD FIND THIS FRUSTRATING
BARB J
THERE IS A REAL PROBLEM WHEN TRYING IN FORMS THAT YOU IMPORT YOURSELF. IF YOU TRY TO MAKE A CHANGE FROM ONE SECTION TO NEXT IT AUTO FILLS ON ITS OWN AND I HAVE NOT FOUND A SOLUTIONS FOR IT
MARK WARTENA J
It is easy to use and there is no watermark which is really great when it is something that I am going to have to turn in professionally. They do a great job of making the pdf to write in
Alex H
What do you like best?
The ability to create a document, upload a document, search and find document files, edit, and then fax or email to anyone anywhere right from the convenience of your laptop anywhere in the world. All documents created are saved in your account for return access, and activities (fax, email and receipts for delivery) are also recorded and saved.
What do you dislike?
So far I have not discovered something I do not like. I have uploaded, created, searched for online documents to use, and both faxed and e-mailed documents without an issue.
What problems are you solving with the product? What benefits have you realized?
Can work and send from home, work, on the road. No need to hunt for a fax service / company; no need to leave where I am at to go fax a document; can work and send documents in the middle of the night right from home or while on the road; have been able to search and find online documents and upload into account for editing use; easy to share documents via PDFiller; you can send documents to anyone with an e-mail address - your recipient does not need to leave their laptop either!
Judy Duncan
Everything is wonderful Everything is wonderful, however with my bad eyes and being slow, i still say it is great.Sometime I have a little trouble moving from are moving to the area to get going to the PDF. It is not you it is me just a little slow. Can not see that good. I am good enough to get my job done.
Preston Tyeskey
The service was great and really… The service was great and really useful! I've used it for the past year- I just didnt need it and couldn't afford it this year- the reason I'm giving 5 stars is because when I went to cancel it within a month of by mistake letting it renew- they (Jerome in the chatbox) were SOOOO AMAZING and helpful! With so many companies they completely dehumanize you and fight for ages when you try to cancel. It has given me immense respect for this company that they were kind and helpful!
Roxanne Abbott
Impressive customer service (LIVE support) I did not realise that my free trial expired until I got a charge for the month of December. I contacted 'live support' (which popped in in 20 sec) and Thomas was the most helpful I've ever experienced in customer service. He found out I had 2 accounts and when I explained to him that I actually only used the service once, he promptly offered me refund. I did not even expect one because I honestly thought this is another website that makes money by offering a trial and then charge you once trial is finished (which many of us would forget and only cancel when it is too late). But no, refund is already action, and he also cancelled my account as per my request with no fuss! Thomas, thanks for being extremely prompt and helpful! I will surely use this service next time. Thank you!
customer
Customer Support I have been using PDFfiller for over a year now for editing basic electrical drawings and documents for my company. Very easy platform to use.On the few occasions I have experienced problems the team at PDFfiller have been on hand to deal with it as swiftly as possible.If like me, you are not the best on computers but want a simple easy to platform to edit drawings or documents I would recommend giving PDFfiller a try.
K Quince
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