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It was easy to fill out but I had trouble finding information on 'other' in the first section. I didn't quite understand exactly if I was to put "nonprofit organization" on the line.
Robert L P
I had some troubles purchasing my subscription after my free trial and had a long wait using the chat feature. However, I called into the customer support line and had immediate amazing customer service in resolving my issue. My customer service rep was very detail in listening to my concerns and offering resolution. Because of the excellent customer service experience my PDfFiller representative delivered I proceeded with a one-year commitment of service and recommended these services to my family member.
Rebecca J
Fantastic customer service For some reason I needed this and only once. I got the free trial and then forgot all about it until $115.00 was collected from my account, shock horror. All I can say is you have fantastic customer service, I explained my situation and a refund was issued that same day. Both friendly and speedy. Ace by name and by character, much appreciated. 1 star deducted as I would have liked a reminder email when the free trial was coming to an end.
Sam
What do you like best? Editing, merging and marking-up PDF documents and particularly drawings (I am an architect) is easy to do on the program. Editing, deleting selected pages and merging are the most common features that I use, and this is easily done on pdfFiller. It would be helpful if the program has better ways to draw lines and circles, etc., as these are basic needs when marking-up drawings. These features need to be improved. What do you dislike? Drawing features are not user friendly and need to be improved. Highlighting, which is available on pdfFiller, can only be done in straight lines and not at an angle or in curved shapes. This needs to be improved. What problems is the product solving and how is that benefiting you? Editing and merging PDF documents, marking-up PDF drawings. These are my most critical needs for document review and pdfFiller allows me to do all of this easily.
Verified User in Construction
Took a bit to find the "how to use Zapier" tricks (Zapier had a link), and to learn how to use Fillable Fields properly. However, once over that hump, this service is fantastic. My workflows will be faster and cleaner from this point forward!!!
Craig H
What do you like best? Basically, it just works. There is no learning curve, no difficulties, no glitches. It is simple, does what it is supposed to do and more. I can merge sheets, sign docs, fill out forms ... everything that could otherwise be a hassle while working remotely. What do you dislike? It may just be my set up, but when I have completed the document on pdf Filler and click "save as," it downloads to my desktop as opposed to allowing me to set the folder of my choice on my hard drive. Not that big of a deal to open the download and 'save as' from there, but just a small annoyance. What problems are you solving with the product? What benefits have you realized? I often receive documents piecemeal - one page at a time - or I get them back from different signors in different configurations. I love that I can upload them all at once, merge them right off the bat and have the combined document. I can easily rearrange the pages if needed too. Also, during this Pandemic, it has proved invaluable in getting documents easily executed when you cannot meet with signors in person.
Katie Cameron
I really like the service a lot. It is user friendly and intuitive. I like that this also comes with Sign Now so that I can have all the forms I need for my business easy and accessible for me to get electronically signed. I would give it 5 starts except in the Sign Now program the program should default to the text box for people to sign and then have the live signature be on a separate tab, so basically reverse what it is now. It is hard for some people to get to the text box for them to type their signature. I use this all the time in my business and I would recommend it.
LynnR
Works Perfectly! I don't typically need a lot of editing, but what I do need this service does perfectly. No guessing about what you need to do like with some other apps, and although I do sort of enjoy the uncertainty of wondering whether things will actually edit or not pdfFiller has definitely helped me be more productive.
J. Blenis
This is a life changer This is a life changer! didn't even realise it was possible to directly type into PDF forms, this has made things so much easier!
Jane Sparkly
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