Trusted BBB user reviews & ratings

Mike R

Had a question, got an answer in a very short while, answered my question completely and I was able with ease to accomplish what I was looking for

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Jon M.

Outstanding customer service team. Responded within 30 minutes and handled my processing mistake quickly without judgement or the typical 20 questions. Their service team is enabled and it is refreshing to have quick decisive support.

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Kevin S

Outstanding Online Support I have used Pdffiller for the past 4 years to file tax returns for an investment group with over 40 members. I made an error when creating my template and when I went to print the 40 documents an erroneous number was app...

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Jeff W

Best support team I have ever had. I used the dreaded "CHAT" where I usually end up banging my head against the wall. Today I chatted with Sam and I am dumbfounded how great things went! I can honestly say I have NEVER had the satisfaction that I ...

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DM

This is a very great and professional tool. I am very satisfied with the quality of it. The customer service was also outstanding. They are very caring and fast.

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Tpence

Excellent customer service. Fast responses to questions. I communicated with Shannen by e-mail and she was very helpful.

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Brittany V

This business is FAST, professional and friendly! I had believed I cancelled my account with the free trial. But, on the day it was supposed to renew, I received an email saying I was charged for the full year subscription. I immediately sent an e...

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JULIE G

USER FRIENDLY !!! THIS IS THE FIRST TIME I'VE USED A SIGHT THAT WAS EASY TO MANEUVER AND WHAT I DID NOT UNDERSTAND, THEY WERE ABLE RESOLVE ALL OF MY ISSUES BY EMAIL AND I AM TOTALLY SATISFIED AND HAPPY WITH THIS SIGHT. DEFINITELY WILL USE AGAIN. *...

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Mohamed A

Your business is professional and wonderful. The reason that I told you to close my account was that there was a change in the previous purpose.

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Pat Frisby

I am still learning PDFfiller but every time I need more help, contacting Customer Service has produced very quick & accurate results. I'm staying with PDFfiller based on the user-friendliness of the product and the extraordinary service from the ...

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Alan R

Excellent customer support by PDFfiller, Sam was really helpful helping me find an error I made while filling a form to the **** Thanks!

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Warren E

I had the pleasure to work with PDFfiller Inc. And theirstaff. It was most pleasurable. I look forward to it again soon. ******

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Kevin M

I worked with Sam for over an hour, He went way above and beyond helping me with my ****** Integration. Most companies would have just said that is "out of scope" Or "not my problem" Not these guys, they logged into my computer and dove deep into ...

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Sam W

Fantastic customer service. My account was charged although I did not need this service, for most companies getting this refunded would be a nightmare. However, 2 seconds explaining this to Peter and he put in for my refund with no problem. Should...

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Sandy H

Have just spent the last 30 minutes with Ryan from online support and he was the first one to take such an initiative to resolve my issue with the program. Have used this for years and was recently having problems and Ryan suggested screen sharing...

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Eileen G

I forgot to cancel my automatic renewal and contacted Customer Service. They cancelled it for me immediately - no questions asked and no hassle or trying to convince me to keep the renewal. Kim was wonderful and I had my refund in the bank the nex...

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Chigbo C

I contacted the customer service for a billing issue (forgot to cancel my trial subscription) and was attended to by Anna. I must say it remains the fastest and most pleasant response I have received in 3 decades. I had barely hit the 'send' botto...

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Hannah R

Amazed how helpful and trustworthy this app is! Very quick support and to I am very grateful any issues I had where resolved quickly. easy to use app.

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Bette D

This company's customer service is amazing! I had a billing issue - sent them an email - got an answer back in 2 hours and the problem was resolved instantly. You could not ask for faster, more efficient or more professional service!

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Cherie M

I tried their product on trial and it worked well for the item I needed to edit but when I realized I would seldom use it in my line of work, I decided not to buy it at this time but forgot to cancel. I was billed this morning, panicked and emaile...

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Stephen T

I used the trial version of PDFfiller for 30 days and it did exactly what I needed. I intended to cancel my subscription on day 30 before I was charged because at the moment I only needed it for one task. They charged me on day 30 but I emailed su...

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Tamara B

I used live chat to resolve a billing issue and was braced for being hassled and irritated, but they resolved my issue immediately with no hassles. All I had to do was ask! Would definitely recommend.

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Martin D

I have been looking for a good pdf editor for years, and I finally found it in PDF Filler - it is easy to load, easy to use, well organized and powerful. It is very intuitive, and I was able to open my pdf file, make my edits, save and download my...

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Wendy D

Used live chat to take care of a billing matter. I had the resolution email before my rep could even respond to me! GREAT customer service! Would definitely use them again.

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