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What do you like best?
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.

What do you like best? It is very helpful to be able to fill pdf's in. It also saves paper and time. I hate having to print a form out, fill it in by hand and then scan it into the computer just to turn around and email it. With pdfFiller I can do the work on my computer, it looks professional and then I simply save it and email it. I also like the fax option. What do you dislike? Sometimes I have a little trouble getting everything just where I want it. But the more I use it the easier it becomes. I feel that I will like it even more the more I use it. What problems are you solving with the product? What benefits have you realized? I am solving the wasted paper and time. I am able to keep everything electronically. Forms look more professional. I do not have to pay a separate service for a fax line which I only use a few times a year, I fax straight from pdfFiller.