Past Due Invoice Email

What is past due invoice email?

A past due invoice email is a type of communication sent to remind a customer or client that they have overdue payments that need to be made. This email serves as a gentle reminder to prompt the recipient to take action and make the necessary payment to settle their outstanding invoice.

What are the types of past due invoice email?

There are several types of past due invoice emails that can be used depending on the specific situation. The main types include:

Reminder email: This type of email simply reminds the recipient that their invoice is past due and needs to be paid.
Final notice email: If the initial reminder email is ignored or overlooked, a final notice email serves as a more urgent reminder that payment is overdue.
Escalation email: This type of email is sent when a past due invoice has not been resolved despite previous reminders. It may involve escalating the matter to a higher authority or taking specific actions to pursue payment.

How to complete past due invoice email

Completing a past due invoice email can be done using the following steps:

01
Address the recipient: Begin the email by addressing the recipient directly to create a personalized touch.
02
State the purpose: Clearly explain the reason for the email, stating that the recipient has a past due invoice that requires immediate attention.
03
Provide details: Include the necessary details such as the overdue amount, invoice number, and payment due date.
04
Specify consequences: If necessary, mention the consequences of non-payment or further delay in resolving the past due invoice.
05
Offer assistance: In a more positive tone, offer assistance in case the recipient is facing any issues or difficulties in making the payment.
06
End on a polite note: Conclude the email with a polite and professional closing, expressing hope for prompt resolution of the matter.

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Questions & answers

Read these additional tips to make your reminders even more effective. Set up automated reminders. Sending follow-up messages on an unpaid invoice can easily go through the cracks. Include all key information in email. Use the right tone. Late payment fees. Let clients pay in instalments.
Dear [Name], Further to my previous correspondence, I am contacting you regarding late payment for invoice [Invoice Number]. The invoice was due on [Due Date], and payment is now overdue by [Number of Days Overdue]. Be advised that late payment interest may be applied if we do not receive payment within 30 days.
Small businesses should begin by following up by email to request the overdue payment from the client. If several attempts to secure payment by email don't work, then follow up with the client by phone. Have a polite conversation about the overdue invoice and attempt to secure payment from the client by phone.
90+ Days Past Due We require your urgent attention to resolve this situation. We contacted you on [insert dates] about your overdue invoice, with no reply. Your account is now 90 days overdue. Please remit payment within 10 business days.
Dear [Name], Further to my previous correspondence, I am contacting you regarding late payment for invoice [Invoice Number]. The invoice was due on [Due Date], and payment is now overdue by [Number of Days Overdue]. Be advised that late payment interest may be applied if we do not receive payment within 30 days.
Dear [Name], Further to my previous correspondence, I am contacting you regarding late payment for invoice [Invoice Number]. The invoice was due on [Due Date], and payment is now overdue by [Number of Days Overdue]. Be advised that late payment interest may be applied if we do not receive payment within 30 days.