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OZ e-Form Assist option: customer-centric service
In accordance with various studies, U.S. companies shed more than $62 billion annually as a result of poor customer service, and seven out of ten customers say they’ve spent more cash doing enterprise with a company that delivers excellent service.
What does it imply to attain out to tremendous customer assist? We’ve identified how our customer service is major notch in online document preparation.
Plus, the provision of regular difficulties as well as the creation of Help Center and FAQ blocks are extra sources that help consumers solve their releases. The other factor is the fact that when you can not foresee a problem and give beneficial details about the best way to solve it, it really is better to be proactive and inform customers about possible technical problems without waiting for complaints.
Customer service is vital for improving the user encounter. Our CS team goes past just responding to difficulties by guaranteeing integrity and high-quality care. We communicate with you to far better comprehend your issues and needs. Without a doubt, our specialists know the solution thoroughly. This permits them to be aware of each of the achievable choices to clarify the differences between OZ e-Form Assist.
How to switch from OZ e-Form Assist and use pdfFiller’s market assistance:
That is how easy it actually is. It will not matter what aid line you as the customer are in. Our professionals discover a custom method to each and every situation. Help is accessible 24/7. Operators are standing by!
pdfFiller is different from and not affiliated with OZ e-Form. With further questions about OZ e-Form products please contact OZ e-Form directly.
The hosted forms and e-signatures are an awesome add-on
What do you dislike?
Not a big deal if you're not a developer, but the price of using their API is kind of ridiculous! $149 a month, seriously? Why don't don't you offer a reasonable smaller plan developers trying to accomplish minor things.
Recommendations to others considering the product:
Make it possible in Zapier to send contracts for signing to Send Now, looks more legitimate to clients in my opinion for signing.
What problems are you solving with the product? What benefits have you realized?
Helps me get contracts signed much quicker