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Paul A. H
2015-06-13
Easy to use, but sometimes doesn't show exactly what I need with form being listed under another name or title (e.g. a search for DA 31 gave me the AR 600-1 132 page doc but not the Leave and Pass Form).
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2018-04-13
I like this product and find it easy to use, for the most part, but do not have the time right now to attend a webinar unless its set to use at my convenience, then I'd love too!
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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
How do I upload a document to Epic?
Save the file as a PDF to your desktop or another folder. Log into Epic in the SHOP department. Click the Epic button in the top left, select “Patient Care” > “Media Manager” from the drop-down, and select the patient for which you'd like to upload media. Select “Import”.
How do I send a message on Chart?
Log into your Chart account. Click on the Messaging tab. Click on Ask Your Care Team. Type in your message and click on Send.
How do I send Chart a message to a patient in epic?
1. The first way to send a message through the Chart home page is to click on the doctor icon to open the Get Medical Advice form. 2. The second way to send a message through Chart from the home page is to click on the Messaging tab on the right.
Can I link Chart accounts?
Chart accounts can be linked, so you can see all of your information in one view. Access to information is controlled through secure activation codes, personal usernames, and passwords. Unlike conventional email, all Chart messaging is done while you are securely logged in to Chart.
How do I add a doctor to Chart?
Your Chart information comes directly from your electronic medical record at your doctor's office. Ask your doctor to correct any inaccurate information at your next clinic visit, or you can use the Messaging, then “Get Medical Advice”" section of Chart after logging in to send a message to your provider's office.
How do I add someone to Chart?
To request access to another account, log into Chart and then select the Request access to another account (proxy) link under Quick Links located near the upper right-hand corner of the main Chart page. Follow the instructions.
How do I message my doctor on Chart?
Log into your Chart account. Click on the Messaging tab. Click on Ask Your Care Team. Type in your message and click on Send.
How do I share my Chart?
Go to the Share Everywhere activity. On the Chart website, it's accessible under the Health > Medical Tools menu. On the Chart mobile app, it's accessible from the home screen after you've logged in. Note that you must update the Chart mobile app to version 5.4 or higher to use Share Everywhere.
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