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Smartie Help Desk: Excellent customer support matters

In the past, people chose which providers to work with based on price or product attributes. Nevertheless, right now, the expertise of interacting with a company, which includes communication with support team representatives, has become a main aspect in the consumer decision-making process.

What does it mean to reach out to tremendous client help? We’ve identified how our customer support is major notch in on-line document preparation.

In addition to, the provision of standard issues and the creation of Help Center and FAQ blocks are additional sources that assist customers solve their concerns. The other point is the fact that once you can't foresee a problem and give useful details about how you can solve it, it really is better to be proactive and inform customers about possible market concerns without waiting for complaints.

Customer service is crucial for improving the user expertise. Our CS team goes previous just responding to problems by making certain integrity and high-quality care. We communicate with you to far better realize your issues and needs. Without a doubt, our specialists know the product thoroughly. This enables them to be conscious of all the possible choices to explain the variations among Smartie Help Desk.

How to switch from Smartie Help Desk and use pdfFiller’s specialized assistance:

01

Sign up for any 30-day totally free trial and log in for your account.

02

Upload documents to your Dashboard.

03

Edit and sign documents, develop reusable templates.

04

Chat with our consumer help here to get skilled assist.

05

Make use of the help search bar (the line at the leading in the page) to ask questions.

06

Reach out to our professionals via reside chat or submit the quick make contact with kind.

07

Total the rapid contact type or use our reside chat if you nonetheless need assist.

We have client assistance representatives on-line 24 hours, 7 days per week, 365 days a year, and we’ll do our best to resolve all releases within 30 minutes. Do not hesitate to reach out to our CS group anytime you will need it.

pdfFiller is different from and not affiliated with Smartie. With further questions about Smartie products please contact Smartie directly.

What gives to pdfFiller the edge over its competition?

pdfFiller is not simply a PDF reader or editor. It really is an all-purpose platform for centralized document management. It lets you do anything the competitors do and goes far beyond that, supplying benefits you’d generally get in a number of different tools. With pdfFiller, you get all you will need for setting up powerful document workflows.

Simple document management'

No need to download or set up anything. Just create an account, upload your documents, and begin working right away: merge, annotate, split, convert, edit, and much more you can do to document the way you choose. Then, send copies through email, fax, SMS, or perhaps USPS.

Unparalleled time-efficiency

As opposed to plenty of our competitors, we respect your time and want you to be as productive as you possibly can. Build templates for the most often used documents to prevent retyping data, fill out up to 1,000 uniform documents at once, or extract information from forms in bulk.

Extensive library of templates and forms

Need a standardized, fillable form right here and now? Find it in the pdfFiller online library. Or make a form yourself by simply adding fillable fields to your document. You can host or share forms in seconds, permitting anybody to fill them out online from any device.

Uncomplicated e-signing and tax reporting

Thanks to the integrated signNow functionality, you can e-sign documents on the go, collect signatures from many persons, track the signing progress of a document, set a signing order, etc.

Safety and lots of storage space

We care about the safety of the assets and believe that storage limits shouldn't distract you out of your perform. That is why pdfFiller allows you to maintain your documents safe within the cloud with unlimited storage. On top of that, it is possible to protect sensitive data with two-factor authentication and passwords.

Need more reasons to choose pdfFiller? What about:

Integration with your preferred services such as Salesforce, Dropbox, Google Drive, and other people

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Capability to collect payments and sell proprietary forms

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What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:

RICHARD W

2014-05-31

EXCELLENT SOFTWARE, SIMPLE YET HIGHLY EFFECTIVE. CUSTOMER SUPPORT WAS ALSO IMPRESSIVE. THIS PRODUCT WILL SECURE A SAFE YET EFFICIENT WAY TO MOVE TO A PAPERLESS SYSTEM.

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LISA SOLARES

2020-04-08

I genuinely love this program I genuinely love this program. I don't have to wait for anyone else to print things for me and then get backed up on my work. I can just create what I need and send it right then. Super simple and user friendly.

5

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For pdfFiller’s FAQs

Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.

Is Smartie safe?

Just because Smartie has excellent data security, doesn't mean you shouldn't take precaution into your own hands as well. Our file sharing solution allows administrators to customize a password compliance policy.

Why are files secure?

Secure Folder is the perfect place to store all the photos, videos, files, apps and data that you want to keep private. The folder is protected by the defense-grade Samsung Knox security platform, making sure that your information is kept safe from any malicious attacks.

How do I use Smartie?

Smartie 101 The BasicsStep 1: Create the folder. Click Other dropdown and select Create Step 2: Create the user. Click the Users tab (only available for Admins & Managers) Step 3: Upload a file. Click the Files tab. Step 4: Send a link. Select the file you uploaded. Feb 6, 2013

How do I open a Smartie file?

Step 1 — Connect to Smartie at https://app.smartfile.com using your normal credentials. Step 2 — Drag and drop (or browse) your files into the Smartie folder. The file will appear in the specified folder after upload.

What is Smartie com?

Smartie is a file sharing platform that treats secure file sharing like a feature, not an entire service.

How do I connect to Ftps?

ContentClick Start, select Run, and then enter cmd to give you a blank c:\\> prompt. Enter ftp. Enter open. Enter the IP address or domain that you want to connect to. Enter your username and password when prompted.

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