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Invoice Number: Invoice Date: Amount: Current Amount Due: Due Date:
Be sure to include the invoice you're referencing, the date it was due, and a short reminder about your payment policy. As you know, our payment terms are 30 days from the date of the invoice. The first past due letter is the perfect time to bring up any late fees your company may assess to the total.
your company name and address. recipient's name and address. today's date. a clear reference and/or any account reference numbers. the amount outstanding. original payment due date. a brief explanation that no payment has been received.
As such, your first past due letter should be firm, but still cordial. Use more formal language to signify your serious intention, and to prevent the late payment as becoming a personal issue. To avoid defensiveness or tension, broach the issue delicately by saying your account with us now appears as past due.
Are Prepared. Have all the relevant order information on hand. Ask to speak the person who placed the order. If dealing with a business it's crucial to talk to the person who placed the order and who has received the invoice. Be Polite and Friendly. Confirm Payment With Accounts.
A payment reminder email 7 days before due date. Another follow up the very day the invoice is due. An additional payment reminder for each past due chunk (7 days, 30 days, 60 days, 90 days). A final email/letter on demand (120 days after due date).
Rather, send your first follow-up email a week before the payment due date. Then, if you're facing a late payment, you'll need to continue sending follow-up emails until you receive your bill. Asking for late payment can be tough, but the key is to modulate your tone across these reminder emails.
Send a Brief Email Requesting Payment Remind the client of any late fees included in your payment terms and let them know you'll be charging them for late payment. Remind them of the different ways they can send payment and reattach the original invoice to the email before sending it to the client.
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