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Postdoc Live Chat: Why is customer support important?

Based on various research, U.S. companies drop above $62 billion annually due to poor customer support, and seven out of ten consumers say they’ve spent more money performing enterprise with an organization that delivers fantastic service.

What does it mean to attain out to tremendous customer aid? We’ve identified how our customer service is foremost notch in on the internet document preparation.

Additionally to, the provision of normal problems and also the creation of Help Center and FAQ blocks are further sources that aid consumers resolve their releases. The other factor is that whenever you cannot foresee a problem and give beneficial specifics about how to resolve it, it is much better to be proactive and inform customers about possible business issues without having waiting for complaints.

Customer support is crucial for enhancing the user encounter. Our CS group goes beyond just responding to issues by guaranteeing integrity and high-quality care. We communicate with you too much better comprehend your summons and needs. Without a doubt, our specialists know the solution thoroughly. This enables them to become conscious of all the achievable options to explain the differences among Postdoc Live Chat.

How to switch from Postdoc Live Chat and use pdfFiller’s market support:

01

Produce and confirm your pdfFiller account (a 30-day free trial is available).

02

Verify your Dashboard and document folders.

03

Edit and sign documents, produce reusable templates.

04

Go to the Support page in the event you want any aid together with your document management.

05

Search or ask concerns producing use of the aid search bar (the line at the leading in the page).

06

Visit the Billing Help web page and make contact with us immediately when you have payment concerns.

07

View the Assist Center’s subjects to discover a necessary answer.

We've consumer assistance representatives on-line 24 hours, 7 days a week, 365 days a year, and we’ll do our best to resolve all summons within 30 minutes. Don't hesitate to reach out to our CS team whenever you need it.

pdfFiller is different from and not affiliated with Postdoc. With further questions about Postdoc products please contact Postdoc directly.

What gives to pdfFiller the edge over the competitors?

pdfFiller is not only a PDF reading and editing tool. It’s an all-purpose platform for centralized document management. It lets you do every little thing the competitors do and goes beyond that, providing features you’d usually locate in a number of separated tools. With pdfFiller, you get all you need for setting up effective document workflows.

Effortless document management'

No need to download or install something. Just set up an account, upload your documents, and begin working right away: convert, split, merge, annotate, rearrange, and more things you can do to document the way you prefer. Then, send copies via email, fax, SMS, and even USPS.

Unparalleled time-efficiency

As opposed to quite a few our competitors, we appreciate your time and want you to be as productive as possible. Create templates for the most regularly used documents to prevent retyping data, fill out as much as 1,000 uniform documents at a time, or extract information from forms in bulk.

Extensive library of templates and forms

Need a standardized, fillable form right here and now? Get it in the pdfFiller web based library. Or produce a form from scratch by just adding fillable fields in your document. You can host or share forms in seconds, permitting anybody to fill them out online from any device.

Basic e-signing and tax reporting

Thanks to the integrated signNow functionality, it is possible to e-sign documents on the go, gather signatures from multiple individuals, track the signing progress of a document, set a signing order, and many other things.

Security and lots of storage space

We care about the security of the assets and believe that storage limits shouldn't distract you out of your perform. That is why pdfFiller enables you to maintain your documents protected in the cloud with limitless storage. On top of that, you can protect sensitive data with two-factor authentication and passwords.

Need far more reasons to choose pdfFiller? Think about:

Integration with the preferred services which includes Salesforce, Dropbox, Google Drive, and others

Collaborating on documents in teams

E-filing tax forms directly with the IRS in one particular click

Access to add-value products: airSlate, signNow, and US Legal

Online notary

Capability to gather payments and sell proprietary forms

Beginning at $8 per month, pdfFiller is much more cost-effective than most competitors

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:

Ken Dudley

2018-12-04

What do you like best?
The ease of which it is to use and located templates that are applicable.
What do you dislike?
In the beginning did not find it to be user friendly that all changed when they reached out to me to offer help.
Recommendations to others considering the product:
Don't be afraid to ask for HELP - Great Customer Service and follow-up too.
What problems are you solving with the product? What benefits have you realized?
Mostly HR related so far, such as write ups, termination, evaluations.

5

Amy G.

2019-02-02

Difficult to naviagte Frustrating... but it may work better on a computer rather than an ipad. I like that you can create password protected files and templates to sign if there's is sensitive information needing to be shared. The overall function seem to be helpful, but difficult to use on an ipad for sure! I found it difficult to attempt to build a template as you cannot move the fields you create once you place them. It can make for a sloppy look in your template.

4